Frequently asked questions
Which platform should I choose among the available options?
It depends on your assortment, licensing budget, and growth plans for the store — on the initial call we walk through the differences and recommend what fits your situation.
Will you import my existing product catalogue?
Yes, importing an existing catalogue from a file, another store, or a spreadsheet is a standard part of setup — we agree the import method during the initial call.
Does the configuration include integration with the couriers I already use?
Yes, we integrate the shipping providers you choose individually, so customers see real, available delivery options at checkout.
Can I change the visual template after setup without affecting the configuration?
Yes, the template and the functional configuration are kept separate — changing the look doesn't touch connected payments, shipping, or tax settings.
What happens if the platform vendor changes licensing prices after setup?
That depends on the platform vendor and their pricing policy — we have no control over it, but we discuss this aspect with you when choosing a platform so the decision is informed.
Can I start with fewer payment integrations and add more later?
Yes, payment and shipping integrations can be extended in stages after launch, without rebuilding the whole configuration.