Frequently asked questions
How do you know a model's accuracy is declining?
We compare current results against the same metrics we agreed at rollout — a deviation from the threshold is visible right away.
Does tuning the model require downtime?
Usually not — we make changes in a way that doesn't interrupt the solution's ongoing operation.
How often do you check accuracy?
We agree on the frequency together with you, depending on how quickly the underlying data changes.
What if we don't agree to a proposed model change?
The change requires your approval — without it, we stay on the current version and flag the risk of further decline.
Do you monitor solutions you didn't deploy yourselves?
Yes, as long as we have access to the input data and results — we first check how the solution performs today to establish a baseline.
What happens if monitoring reveals a serious problem?
We flag it immediately, regardless of the agreed review cycle — a serious drop in accuracy doesn't wait for the next scheduled report.