Frequently asked questions
What document types can this process handle?
Most commonly invoices, contracts, application forms, and similar documents with a repeatable but inconsistent structure. We start with one type before expanding scope.
What happens to documents the system reads incorrectly?
They go to a manual review queue based on the confidence threshold — they're never entered into the system without a human check.
Do I have to hand over original documents with client data?
A sample, anonymised, is enough for analysis and testing — full production data stays with you unless we agree otherwise in writing.
How many documents a month justifies this?
It depends on how many layout variants exist and how much time manual retyping currently takes — we work that out together during sample analysis.
What happens when a document template changes, say a new supplier's invoice?
A new, previously unseen layout typically goes to the manual review queue as an uncertain case, until we tune the solution to the new template.